Email script Redirection to

[devservicenow k]

Need to Create a Notification email script to Agent workspace.

[Pavankumar_1 · Accepted solution]

Hi @devservicenow k ,

Try below email script

(function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template,
    /* Optional EmailOutbound */
    email, /* Optional GlideRecord */ email_action,
    /* Optional GlideRecord */
    event) {
    displayLinks();
    function displayLinks() {
        var displayLink = 'your_workspace_link';
        template.print(displayLink + "<br />");
    }
})(current, template, email, email_action, event);

[jaheerhattiwale]

@devservicenow k Try below code

(function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template,
    /* Optional EmailOutbound */
    email, /* Optional GlideRecord */ email_action,
    /* Optional GlideRecord */
    event) {
template.print("<a href='"+WORKSPACE LINK HERE+"' target='_blank'>Workspace link</a>");
})(current, template, email, email_action, event);

Please mark as correct answer if this solves your issue.