Embedded Catalog Item Link in Notification populate from RITM when Clicked

[purdue]

Hello,

I have a link to another catalog item embedded into a custom notification sent from another catalog item.   I would like when the user clicks the link to copy the requested for in the first catalog item and then populate the requested for on the 2nd catalog item.   I saw this article but not sure how to do it. https://www.servicenow.com/community/developer-blog/3-ways-to-populate-values-in-servicenow-via-the-....   Any suggestions are appreciated.

Email Script

[Voona Rohila · Accepted solution]

Hi @purdue 

Follow below Steps 

1. In the link part of your email script, concatenate below part in your URL to pass the requested for details.

"&sysparm_user="+current.requested_for;

 2. To parse the user details from URL , in your 2nd catalog item you have to write onload client script as suggested in the link you shared and parse the value.

[purdue]

Hello,

Unfortunately this did not work.  It keeps defaulting to me not the Requested For.

Thanks,

Chad

[Voona Rohila]

Can you share the code?

Are there any other client scripts or is there any default value set for requested for field in 2nd catalog item?

[purdue]

Hello,

I was able to figure it out.   I had the wrong url for service portal as sp instead of below.   

'serviceportal?id=sc_cat_item.  Thanks for the assistance.