Emergency change requests are restricted in blackout period
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‎12-13-2023 01:38 PM
Not able to raise emergency change in blackout period even though type defined in schedule in for normal and standard change only.
2 REPLIES 2
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‎12-14-2023 07:31 AM
Is any BR or ACL did you see?
Could you please share some screen shot , like you are not seeing New button or how?
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎12-14-2023 09:03 AM
@Dr Atul G- LNG : It is like not allowing to save or submit the emergency change.
I found an issue in one of the Client scripts, the condition for checking the type of the change type was causing the issues. Thanks for the help though.