Employee journey in serviceportal

[Ballela Siva Te]

Hi Folks,

            I would like to understand if ServiceNow will integrate the user’s journey starting from On boarding till Off Boarding with Employee Self Service Portal / Employee Service Center and line manager should have visibility/access to check the team member's journey. 

Below are the few examples on the user journey stages. 

• On boarding  
  • On boarding success with Date of joining 
  • IT Device Allocation success 
  • Device Setup success
  • Ready to work with all accesses

• Life at project 
  • List of requests/incidents created by end user with category 

• Access request 
• Hardware issue incident 
• Device replacement request 
• Software request 

• Off boarding 
  • Resignation submitted with date
  • Knowledge and data transfer
  • IT Assets Successfully collected 
  • No dues cleared 

Regards

Siva Teja

[Dr Atul G- LNG]

Hi @Ballela Siva Te 

The answer for almost questions is Yes.

https://www.servicenow.com/community/hrsd-articles/human-resource-service-delivery-hrsd/ta-p/2309593

https://docs.servicenow.com/bundle/vancouver-employee-service-management/page/product/human-resource...

https://www.servicenow.com/uk/products/employee-center.html

https://docs.servicenow.com/bundle/vancouver-employee-service-management/page/product/employee-cente...