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Employee Center

Provide a multi-departmental employee portal so people can stay engaged, productive, and informed—and easily request the services they need.

Benefits of Employee Center

Enhance the employee service experience

Give employees a unified portal so they can easily get services from HR, IT and other departments.

Support your hybrid workforce from anywhere

Make it easier for your HR department to scale with cross-departmental services, info and tasks.

Connect with employees in moments that matter

Keep people updated about company news, resources and relevant information with targeted campaigns.

Features of Employee Center

Curating employee center experiences around topics

Curated experiences

Organise service catalogue items and knowledge base content around topics for easier self-service.

Serving up content via targeted campaigns and automation

Targeted campaigns

Serve up timely, relevant, targeted content to employees based on location, role and job type.

Using Employee Center directly within Microsoft Teams

Microsoft Teams integration

Submit requests, act on notifications and chat with virtual agents from within Microsoft Teams.

Support internal discussions with searchable forums

Employee forums

Empower employees to participate in internal discussions and discover forum content via search.

Additional features


Find relevant content from any department and retrieve results from multiple places—quickly.


Gain insights into how campaigns and content are performing with out-of-the-box capabilities.

Employee Center is available with HRSD

How to get Employee Center

Employee Center is available with HR Service Delivery. Deliver the right experience to employees anywhere.

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Automate onboarding and other employee lifecycle events that span multiple departments.

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Find answers, get help and make requests across departments from a single, native mobile app.

Talk to an expert

Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows.