Enable Analytics in User preferences in Employee center

[vamshi krishna4]

Hi All,

After Upgrading the instance to Tokyo release, In the employee center in Profile page there is a new option called "Enable Analytics" in user preferences section. Need help in understanding the use of that option in the portal.

Thanks in advance.

Regards, 

Vamshi

[Muralidharan BS]

There is a feature called user experience analytics which gives more in-depth analytics for the portals, mobile, VA etc. By default, it is enabled for all the portals. This popup you mentioned in the consent pop-up to the users.

more on that below

User Experience Analytics for Service Portal (servicenow.com)

User Experience Analytics for Service Portal (servicenow.com)

[jaheerhattiwale]

@vamshi krishna4 You can check the below ServiceNow documentation links:

https://docs.servicenow.com/en-US/bundle/tokyo-servicenow-platform/page/build/service-portal/task/cr...

https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/build/service-portal/concept/sp-a...

Please mark as correct answer if this solves your issue.

[Lisa Moose3]

Hello.  Did you happen to find out what that "Enable Analytics" button done in the Employee Center Profile User Preferences?