Enable MFA for only the Vendor Portal

Mayank Rustagi
Tera Guru

Is there a way to only enable MFA for just the Vendor portal or for only the Vendor contacts?

7 REPLIES 7

have you being able to come up with this in the end?

Yes that would require anybody with the role to always use MFA not matter where they are logging in. I'm not sure there is a specific way to do it with ServiceNow MFA to do it only for a specific portal. How do they login? Are they using a local ServiceNow account or do you have AD accounts for these users and they are going thought your own identity provider?

 

From a security perspective if these are external users they should always go thought MFA>

Randheer Singh
ServiceNow Employee
ServiceNow Employee

Interesting use case, @Mayank Rustagi 
I believe you want to enforce MFA whenever a user accesses the Vendor portal.


What is the expected behavior in this scenario?

1. User logs in to the KB portal, does not undergo MFA, and establishes the logged-in session. 

2. Now, in the logged-in session, navigates to the Vendor portal. In this case, do you think the user should see the MFA?

 

Thanks,

Randheer