Enabling SMS Channel in Workbench for sending sms for major incident

Community Alums · ‎04-25-2023

We have enable SMS functionality from workbench and it working fine only issue there is we are not able to figured out where the SMS is storing in servicenow.

Can anyone help me to know in which table SMS will be store in servicenow after getting send.

Regards,

Surabhi

Michael Fry1 · ‎04-25-2023

Thought they were stored in the email logs with a notification type of SMS. Can you check there?

Community Alums · ‎04-26-2023

Hi Michael,

Checked there also but no sms logs are there.

Regards,

Surabhi