How can i pass user email address from incident form to MIM communication task recipient?
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‎08-01-2025 01:39 AM
Hi Team,
I have a list field on the Incident form where multiple users can be selected. My requirement is: when multiple users are selected in this field, their email addresses should be passed to the "To" field of the MIM Workbench Communication Task as recipients.
Could you please guide me on how this can be implemented?
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‎08-01-2025 02:14 AM
see if this helps
Populate communication task BCC from Manage recipients in MIM workbench
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎08-01-2025 03:18 AM
I Think in this script they are trying to copy the recipient from TO to BCC
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‎08-01-2025 02:49 AM
Go to Task Communications Management → Administration → Recipients Lists → New and create using 'Dynamic Condition' method
Create a script that uses the logic of gliding on sourceTable and retrieve the list of recipients in an array. This recipient list can be added in Communication task to trigger MIM notifications.
Thanks,
Bhuvan
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‎08-01-2025 03:16 AM
HI @Bhuvan
Can you please help me with the code