Error log notifications

[Casey4]

When an integration errors out .e.g. on the scheduled imports page, 

can we

1. send notifications/emails to admins with the import log that  X number of records errored out or failed?

2. can customers mark what they want as error vs warning on that log?

[Mark Manders]

You can create a notification on the sys_import_set_run table and if it's complete with errors, trigger it, but first check how many notifications that would trigger, because it needs to be manageble. The table has a count of errors, so you can just add that into the notification and do dotwalking for any information on the sys_import_set table.

Not sure what you mean with your second question. The import runs and ends in complete/complete with errors/cancelled/did not complete. If it doesn't do what it should, it's an error. Not a warning.

[Casey4]

thanks for your response,. What i tried to ask with the second question, is how does Servicenow decide if something is a warning  or an a error" etc

[Mark Manders]

In this case, if the import/transform isn't completed completely, it is completed with errors. On my OOB instance, there aren't 'warnings' on import sets. Only errors.