Error message for business rule

[Raj133]

Good afternoon,

I am getting error message for business rule condition

condition: javascript: new global.ResourcePlanAutomation().incidentStart(current); 

Exception (TypeError: undefined is not a function. (sys_script.9be0fa2ddbc963406601f6531f96195f.condition; line 1)) occured while evaluating'Condition: javascript: new global.ResourcePlanAutomation().incidentStart(current); ; Filter Condition: stateIN6,7,8^urgency!=1^EQ' in business rule 'Check for Open Child Records' on incident:INC01013212; skipping business rule

[Ankur Bawiskar]

Hi Raj,

Can you share the screenshot?

there is no requirement to add javascript:

directly call that script include function like below; just ensure it returns true or false as boolean

new global.ResourcePlanAutomation().incidentStart(current); 

Mark Correct if this solves your issue and also mark Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[Mark Roethof]

Hi there,

Have you checked only using in your condition field:

new global.ResourcePlanAutomation().incidentStart(current); 

So without the javascript part.

(also not sure is the global is needed, though just give it a try)

Kind regards,
Mark

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