I want report on incident table - incident resolved by support group, if support user not resolved any incident then i want display the "0" If user not resolved any incidents then i want to display "0"
Hi everyone,Can someone help on how to hide send button in Service Portal if the case is in Resolved state? Any help would be great!
Hi All,It is mentioned options.title, options.limit etc in server and html script of sc popular item widget.I have opened and seen options schema but could not find any thing related to title and limit.How to know where these values has been defined ...
Hi ExpertsWhen I selected the developer option its I want to restric the number of KB's on my 'selected KB'. it shows few KA for example 5 KA should showup which I required. When I am select the production I want to pop up the only "one KB" in my 'se...
Hi everyone,I have create default value for a field.When create new record default value is setting for this field. However, When remove value of field (field = empty) and save record, Record still save is default value.I want when user create new re...
Hi. We have more then one portal in ServiceNow for our users and they use both. From our intranet site we have links to the different portals but they have started to fail. We have the 2 following links that we point to. https://outinstance.service...
I would like to ask you a question.When outputting data from ServiceNow,How many rows and cells should the csv threshold be?
Having difficulty removing the Assigned To resource name from the Employee Center My Requests ticket detail page. I was able to remove the Assigned To resource from the list view within My Request. Any assist in removing it from the ticket detail pag...
Hi folks, If admin user is logged in only he can edit the list not other user how can I solve this problem use of onCellEdit client script? Thanks,Mustafeez.
I want to access user and group from Azure AD into Servicenow, So what should I use SCIM Client or SCIM provider in Servicenow? And How can I achieve this development?
Hello,This is primarily for educational purposes. Currently the following code populated the sys_id in the description. How do I it to display the ritm number instead of sys_id? Thank you var recSysId = current.getUniqueValue();var ritm = new Glid...
Only users with Admin or Resource Manager role should be able to log in into instance In Particular domain scope and Users with any other roles can only access through ESC portalMy client instance was domain seperated. So here I need to control the u...
Hi community, I am trying to pull the list of assets in an MRVS and update them via a record producer. Below is my current code which isn't working at the moment, any idea why? var multiModelVar = JSON.parse(producer.mdf_sets); if (multiModelVar.le...
I am wondering if anyone has some advice on this situation?I created a schedule job to import laptop data for our organization (currently in Test). We have around 50k devices. The job is scheduled to run once/week on a Friday to avoid slowing down th...
Hi Team,I want to know the role via which a user can see the customer service application in left navigation and its also read only.The user once opens any case or click on Create New , it should how read only option
