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OAuth flow failed Error detail:Invalid null response.

I encountered an error while attempting to retrieve the OAuth Token from the REST message. Below is the error message:OAuth flow failed. Please verify the configurations and try again. Error details: Invalid null response.I have ensured that valid in...

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asrsharma07 by Tera Contributor
  • 1607 Views
  • 3 replies
  • 0 helpfuls

Resolved! Inbound Email Action - If / Then

I'm fairly new in a SN Associate position - not even certified quite yet.  Mainly been working with flows and forms so far, so this code is out of my league at this point.  One of my tasks is to deal with a multi-step flow that fires when the system ...

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darronf by Tera Expert
  • 1811 Views
  • 2 replies
  • 1 helpfuls

Resolved! Script omit new condition in list

hi When I am trying to omit a New button of a Related List using script for a active field.If it is true it should new button if active is false it should not show new buttonThe thing is, it is hiding for both active false and true.var answer;if(pare...

Vedavalli by Mega Sage
  • 1559 Views
  • 1 replies
  • 1 helpfuls

Resolved! How to manually add a condition to condition builder?

Hi, I'm configuring an indicator source with table task_sla. The condition, "Task. Closed on Today" is already present in the condition builder. I'd also like to add a condition that shows tasks resolved today (Task. Resolved on Today), but it's not ...

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JordyZ by Mega Sage
  • 2984 Views
  • 5 replies
  • 1 helpfuls

Enabling catalog items in VA

Hi Experts,I have a requirement in Virtual Agent as below:Example: I have 15 access catalog items and if I search for Access in Virtual agent chat bot, I need all the 15 catalog items to be displayed in Virtual Agent. Is there a way to do it?  Thanks

Resolved! Knowledge Base review date update

Hi Team, We have created a field called review date in knowledge article. The review date should be updated when published date changes. For example if the published date is today review date should be six months to current date. Can you provide scri...

variable set fields

Hi Team , Need help ,  The ' Short description ' and ' Description ' , are coming from variable Set . And I want to make this variables not visible , when ever the [ Request category = production access to scdass ]   Please provide me Client Script ....

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nameisnani by Mega Sage
  • 2036 Views
  • 26 replies
  • 2 helpfuls

Resolved! Submit catalog request from Transform Script

Hi guys, I am trying to create new Service Catalog Request when I upload records from my import set. At any given time the import set can contain 50+ records and I need a record for each. I have created a Transform Script that will use API to populat...

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Resolved! dot walking on incident form using ui action

 var category = g_form.getValue('category'); var attachmentValue = g_form.getValue('u_file_attachment_1'); var assignmentGroup = g_form.getValue('assignment_group.parent');   alert("assignmentGroup:" +assignmentGroup );   if ( assignmentGroup==='xyz'...

komalkp by Tera Contributor
  • 1310 Views
  • 3 replies
  • 0 helpfuls

Resolved! Hide list view filter icon

Hi all, There is way to show filters and breadcrumbs only for users with particular roles using script include or by configuring list control for a particular table. But in this way we can configure for only one table at a time. Is there a way where ...

Tharun_M by Tera Contributor
  • 2523 Views
  • 13 replies
  • 2 helpfuls