Code tags ([code]<p>, </p>[/code]) are added when additional comments are added to the Incident from Service Portal. We have Incident Management integrated with JIRA software, and the comments are added with code tags in the JIRA tool but look fine i...
I've noticed since we upgraded from Tokyo to Vancouver that there are some changes to the script editor. Couple of changes really stand out for me at least.In a client script, the editor doesn't complete anymore about a console.log statement.I've al...
Hello Team, How i can add the below task :- I am try to adding Risk Assessment Questionnaire on the ServiceNow Standard Change template form. Can you please help me. Please find the attached screenshot. Thanks,Vamsikrishna.
Hi I am running a scheduled job that runs a transform map. The transform map does its job to insert/update/reject the records. How would I consolidate and send a list of rejected records (with a reason, if possible) through an email notification? Le...
Hi All,To see the articles imported from Word, or copy/paste from Word (even when "keep formatting":) that do not maintain a clean format in the article. The is consistent issues with numbered lists and bullet point lists aligning text. Does anyon...
Hi Team, Need to enable audit in ServiceNow only for the field level for a particular table. how to achieve this. i have done for table level like below, Dictionary>table(particular) >Type>(entered collection) > audit >enabledlater checked in the sys...
I would like to hide certain catalogs based on a users location. I have the items within the Catalog set as "Available for" or "Not Available for" but this just displays that the user is not authorized. How can I stop the end user seeing items that a...
Hello,I have catalog item which has variable called "Contact Person". I have created notification and I want this notification to be populated with following users: To: should be populated with user from Contact Person variablesCC: should be populate...
Hi there community!I have encountered this question while doing some random chat with my colleagues. How can we create a payload which will have all the data of an incident record in any script?Kindly help me know whether this is possible and if yes,...
Hi Everyone, I tried adding Kanban Board in UI Builder but I don't seem to know which data should i provide to the configuration parameters. I tried checking the https://developer.servicenow.com/dev.do#!/reference/now-experience/sandiego/now-compone...
Hi, Closed Incomplete state is not showing in Filter of LIST view of CSM case Table. When I seen in the "State" field choices which are inherited from the task table state field choices. It is showing around 11,000 choices but in the List view f...
Hi Everyone, recently i was moving from Classic HR agent workspace to configurable HR agent workspace and i noticed the UI action buttons are not available in 'Configurable HR agent workspace' so i went on the backend of a UI action button and clicke...
Hi, I've been using the following script (below) for years to pass URL parameters and just found out that it does not work in Service Portal. I've seen a few possible workarounds but none of them worked. Anyone have a good solution to getting this to...
Hi All,I want to generate a PDF of selected records in a list, when the user clicks on 'Generate PDF' UI action(List Choice),created by me.Is there a way I could do this.Thanks,Trinadh.Developer Community Service ManagementdvpChuck Tomasi's BlogPrade...
