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Resolved! GlideDialogWindow getting field value and passing to UI page

Hi All,I have a UI Action on Incident that launches a GlideDialog Window and at present populates a list with service catalog item via UI page.I now need to enhance this and get the company from the incident, pass this to the UI page and then only po...

E_19 by Giga Expert
  • 11996 Views
  • 6 replies
  • 4 helpfuls

use array in Script Include

I have a script include which has an array. var x= [{prod_id_n: "12",lower_id_n:"34"},{prod_id_m: "56",lower_id_m:"78"}];Now I am calling these values from business rule/background script: if user belongs to location n and is present in prod get the ...

tanz by Tera Expert
  • 332 Views
  • 1 replies
  • 0 helpfuls

filed type glide list

Hello, is it possible to choose multiple values via field type glide list ?for example how can I choose both from the begging ?

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Problem management reporting of reoccurance

Hello! hoping someone may be able to help!The problem governance team is wondering if there is a way to track/report on problem reoccurance. Has anyone implemented a way to track this?  the idea is that part of the PM mandate is to decrease problem r...

SMcHenry by Tera Contributor
  • 467 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to check if an instance got deleted?

I've noticed that my personal instance and other instances are working, but there is an instance that I currently work in for a group project and I've noticed that it's always offline even though I refresh it. From what I understand, instances can be...

juliea by Tera Contributor
  • 1256 Views
  • 7 replies
  • 1 helpfuls