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‎10-31-2021 09:59 PM
Hi guys,
I have a question from my client about an issue regarding the error message related to using the method "GET" in API service-now.
Questions from the client:
Currently, we saw some ‘extra space’ (Special Character) in the "Anonymous Name" field - This field get from a catalog item.
Need to answer for the client:
1. We would like to understand why our API is causing issues in fetching the Data [if any ‘extra space’ or Special Character exists].
2. Is it possible to correct and share the APIs to support such odd cases if exist.
Error message screen-shot:
Please help me resolve this issue. Thank guys so much!
Solved! Go to Solution.
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‎10-31-2021 11:22 PM
if the issue is what I mentioned about space getting replaced with %20; then nothing can be done
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎10-31-2021 11:00 PM
Hi,
if the field data has spaces then possibly during the GET it gets replaced with %20
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎10-31-2021 11:03 PM
Thank you so much, Ankur.
Regards,
Thao Nguyen.
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‎10-31-2021 11:11 PM
Glad to help.
If my response helped you please mark it correct to close the question so that it benefits future readers as well.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎10-31-2021 11:16 PM
Hi Ankur,
Can you share the idea with me to fix it, please?
Regards,
Thao Nguyen.
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‎10-31-2021 11:22 PM
if the issue is what I mentioned about space getting replaced with %20; then nothing can be done
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader