Error: Tenable for ITSM plugin
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2 hours ago
The connection is setup and returning a 200 code. I have used their code to return the json for a specific chunk outside of ServiceNow, but it's failing inside ServiceNow. This specific piece always fails - https://cloud.tenable.com/vulns/export/{export_uuid}/chunks/{chunk_id}. The Log message says 'restmethod undefined'.
I've set up their plugin in our Test environment with the same error message. I've also reached out to Tenable and haven't heard back from them. Has anyone encountered this before? Or know what to update on my end? All of the plugins are up-to-date and prerequisites are installed/updated.
Tenable docs:
https://developer.tenable.com/reference/exports-vulns-download-chunk