ESC HR URL redirect to task

[eyal abu hamad]

Hello, 
can I create a url that redrict me to the task in esc ?

i tried this url
/esc?id=hrm_ticket_page&table=sn_hr_core_task&sys_id=5001d1f78720a2105972eb9f8bbb3521
but it took me to here

[Dr Atul G- LNG]

Hi @eyal abu hamad 

The tasks are not meant for end users; they are intended for fulfillers. Therefore, technically, it’s not a valid use case.

[Ankur Bawiskar]

@eyal abu hamad 

the page "hrm_todos_page" has list of to do's for the user and when they click on left side tasks it opens the HR task in same page

but the link you are using is for opening explicit HR task and view it's details.

Both are meant for different purposes.

It's not possible to redirect user to "hrm_todos_page" and the HR task being opened as it requires a manual intervention by user.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[eyal abu hamad · Accepted solution]

Found a solution for those who need
create URL filed on the HR task table
create business rule that fill the filed with the link
this the link

    current.u_esc_link =  'esc?id=hrm_todo&view=sp&sysparm_tableName=sn_hr_core_task&sys_id='+current.sys_id;

    current.update();