ESC is routing to undesirable page after enable Nowassist on Virtual agent on dev - When I search for a suggested catalog item it routes me to /com.glideapp.servicecatalog_cat_item_view.do?v=1&sysparm_id= whereas in Prod iots correctly routing me to the /esc?id=sc_cat_item&sys_id=sysidtable=sc_cat_item&searchTerm=general%20questions
We have not enabled VA on Prod yet. Why is this change in behavior? VA on Service Portal is working fine though.
