Event and notification is not triggering from the scheduled job

[Ram156]

Hello All,

I am facing issue with the scheduled job which is not triggering the Event and notification is not sending. The same script is Working fine from the Background Script. I don't know if it is any setting or not but 'gs.log' is also not printing from the scheduled job. I also tried making Notification, scheduled job, Event, Script include in same scoped application but it is still not working. Note: before making the script include also tried with direct logic written in Scheduled job.

Any suggestion would be great help.  

Scheduled Job:

Script Include:

Event:

Notification:

[Ram156]

Yes, Understand this point while testing simple logic of incident desc. change in same script include.

Umm I was trying to execute it by "Execute Now" Button for testing but yes this job working fine for simple logic of changing incident description field.

[Ram156]

Also one problem I found that gs.info(); or any logs are not working in this instance(only for scheduled job) don't know if it's configuration or not. but it is working when I checked in my PDI.

so I checked by commenting all the logs also. 

[Kartik Sethi]

Hi Ram,

What is the Application Scope of your Script Include?

If your Schedule Job and Script Include are in different scope then try: 

//This will be used when the logic is in initialize() function
new name_of_scope.AppointmentBookingReminder_1_Day();

Please mark my answer as correct if this solves your issues!

If it helped you in any way then please mark helpful!

Thanks and regards,

Kartik

[Ram156]

Yes, It's in the same scope. 

Not working above changes also.