Event is fired, Notification is not getting fired

[Kaleem A]

Hi All,

I'm facing issue with the Notification. I'm triggering the notification using the event. The event is generated through workflow. Event Param 1 contains Email ID. I can see the params in the event logs but, no luck with the notification.   Checked all the settings and notification preferences. Can someone help me fixing this issue

[Harish KM]

And also check for whom you sending the notification.

[Kaleem A]

Hey Harish,

Thanks for response. Its not just with single user, tried changing multiple user

[Kaleem A]

And the weird part is when I change the Email ID in the event in the event queue and reprocess it. It triggers the notification.

[astha_chaubey]

May be the email ID to whom you you are triggering notification is not correct. From where the email is getting triggered? Business rule?

[dvp]

In the user profile of the particular user check if the notifications are disabled