Event is not being Process in sysevent.list table

anilkumarsharma
Giga Guru

Hi Team,

Event is not being process in sysevent table and processed field is blank after process on time.

 

I need to know that why claimed by field is blank. it should have node name.

 

anilkumarsharma_1-1675872284607.png

 

 

 

1 ACCEPTED SOLUTION

Allen Andreas
Administrator
Administrator

Hello,

Is this event part of a custom event queue?

If so, then you'd need a custom event processor to process those events.

More info here: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0676909 

Please mark reply as Helpful/Accept Solution, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

View solution in original post

2 REPLIES 2

4b0d3
Giga Guru

If the eventcall is incomplete.  like gs.eventQueue('table.two');   without the object it will result in an empty claim.

Allen Andreas
Administrator
Administrator

Hello,

Is this event part of a custom event queue?

If so, then you'd need a custom event processor to process those events.

More info here: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0676909 

Please mark reply as Helpful/Accept Solution, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!