Exclude some filtered data during cloning

[Khanna Ji]

I want to exclude some data from the Incident to be cloned into Dev and Test instance. How can I do that?

Do I need to have a clean-up script to delete the data?

[M Iftikhar]

Hi @Khanna Ji ,

you can use Data preservers  for this purpose.

• Data Preservers usually keep data during a clone, but you can flip the logic by setting a condition so that only those matching records are preserved in the source only → meaning they won’t be cloned to sub-instances.

• Example: If you have a field Risk Level = High, you create a Data Preserver for the Incident table with the condition Risk Level is High.

• During clone, those records won’t be copied over to Dev/Test.

Thanks & Regards,
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.

[Dr Atul G- LNG]

Hi @Khanna Ji 

[Ankur Bawiskar]

@Khanna Ji 

you can exclude the incident table during clone so that it doesn't flow from source to target

good explanation here

Clone results based on Exclusion and Preserver configuration 

Clone Basics 

Cheat Sheet: Mastering ServiceNow Cloning Configurations 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Khanna Ji]

Hi Ankur - not the complete table data has to be excluded. Only the onces with customField = True must be excluded in the clone. Rest all must be copied to the lower instances.

[GlideFather]

@Khanna Ji then maybe skip the whole table and export only particular records - via XML for example.