Export To Pdf is not working

chennaiman
Kilo Expert


Hello ,

In Calgary version of servicenow,when we click on "Export to Pdf" button for a Bar chart type reprt,the following message appears for long time,

"Export in Progress" in dialog box.

Export of the report is not happening at all.

Does anyone came across this sort of message while exporting?If so,please share your experience on the same.

Thanks & Regards,

Ram Prakash

1 ACCEPTED SOLUTION

Hello Michael,



Actually we resolved the issue by removing the trailing space in css.color setting.


View solution in original post

11 REPLIES 11

Hello Nikh,



We are not facing this issue.


We had this issue on Calgary and it was associated with PRB584553. A fix has been released for this issue.


Do you happen to know exactly which release included the fix? Thanks!


I'm sorry, I was mistaken. This occurred while we were still on Berlin around 5/2013. It was fixed in Berlin Patch 9.


Hi Ethan,


Do you have any idea about the fix in calgary version.


@Michael: are you still facing this issue