Export To Pdf is not working

chennaiman · ‎02-23-2014

Hello ,

In Calgary version of servicenow,when we click on "Export to Pdf" button for a Bar chart type reprt,the following message appears for long time,

"Export in Progress" in dialog box.

Export of the report is not happening at all.

Does anyone came across this sort of message while exporting?If so,please share your experience on the same.

Thanks & Regards,

Ram Prakash

chennaiman · ‎07-07-2014

Hello Michael,

Actually we resolved the issue by removing the trailing space in css.color setting.

View solution in original post

Mike McCall · ‎08-19-2014

Running Calgary Patch 4, I'm still facing my issue, which may be slightly different from Ram's original one. (Here is my related post: "Export to PDF" report button not working in IE9).

ServiceNow is saying there's a different problem record for mine (PRB601830) and it's addressed in Eureka. Basically, once you've switched to UI14, this issue should no longer be reproducible.

Nik Amy · ‎08-20-2014

Thanks for confirming that Michael. Infact, we are facing the same issue as that of yours.