fetching information
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07-21-2025 07:52 AM
i have one table called leave request . the manger need to approve leave on approval table for the user . all i have done is working and manager is eligible to approve/reject.. but he was unable to see the information from leave type such as start date , reason on approval table as shown in the image . what can i do
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07-21-2025 08:14 AM - edited 07-21-2025 08:15 AM
how are this data (start date, reason, ...) populated? is it from backend or portal or where are these details stored?
Let's say I want to submit the Leave request, how do I do it?
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07-21-2025 08:30 AM
the datas are from one scoped application table . once i requestesd it automatically creates a record in approval table the other user(manager) needs to apporve it and he was able to do it. but he was not able to see that the start date ....etc data
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07-21-2025 08:33 AM
@SIVAKARTHICS does the scope app access to the approval table?
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07-21-2025 08:49 AM
Hi @SIVAKARTHICS ,
To ensure the manager can view leave details on the approval table, verify the table-level ACLs for the approval records; the manager should have the appropriate read role to access these records. Additionally, check that the manager has the necessary read access permissions: ensure that the manager has read access to the specific fields (e.g., start date, reason, Leave Type) in the approval table.
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/