Field is not visible for users

[jacobpeterson]

Hello all,

I have added a field to a form but it will not appear for non-admins. I have checked the ACL's and even added a read ACL to the field for the role that the users have but they still can't see it.

Any help would be appreciated!

[kristenankeny]

Turn on the security debug and then impersonate the user and open the record where they can't view the field. then search the page for the name of the field - you should find some lines in red indicating they didn't pass the ACL rules and you can hover over the red circle icons to get a popup to see why the person can't read the field.

[jacobpeterson]

Hello Kristen,

Thank you for letting me know this was available however, it passed with green checks on the field.. Any idea what else to check?

[kristenankeny]

I would check client scripts and ui policies next - you should be able to right click on the field name (viewed as you) and say "watch" - this should open the javascript watcher. Then impersonate the user and open the form and see if there is anything triggering to hide it.

[jacobpeterson]

Kristen,

I have tried this too but no results. I even tried to delete the field and re-create it but it still won't show. For any consolation the field I'm trying to create is on the pwd_reset_request table.