Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Field is not visible for users

jacobpeterson
Mega Expert

Hello all,

 

I have added a field to a form but it will not appear for non-admins. I have checked the ACL's and even added a read ACL to the field for the role that the users have but they still can't see it.

 

Any help would be appreciated!

1 ACCEPTED SOLUTION

Is the field by any chance referencing a table that the user doesn't have access to?

View solution in original post

11 REPLIES 11

Hmmm... is there a before query business rule that is blocking the field?

Kristen,

It doesn't appear that is the issue either 😕

Is the field by any chance referencing a table that the user doesn't have access to?

Kristen!

Thank you for all of your help, this was the issue! I thought I had checked this and I have another form that non ITIL users don't have access too but can still see the reference field just not the data... anyways thanks again!

You're welcome!