Fields are getting Read only to ITIL users

[harsh26]

Hi, 

I have created a scoped application and created a table that extends Task table.

but all the fields are getting Read only to ITIL users (checked by impersonating) and working fine for Admins.

have checked all ACL's as well.

Please suggest.

[Ankur Bawiskar]

Hi,

Did you check table.* Write ACL is allowing itil user?

Any onLoad client script or UI policy is blocking

can you share screenshot how it looks when itil user views the form

Regards
Ankur

[Aman Kumar S]

You need to check a few things here.

Have you created any write acl on the extended table or any write ACL exists by default, which doesn't have itil roles mentioned?

If no, check task table write ACL, if ITIL has the access?