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03-14-2023 06:07 AM
I have a problem that when I try to create new incident with a view of 'Service Operation Workspace' I am able to see all required fields, but when I go to Service Operation Workspace and try to create new incident the fields are not the same like the incident view. Can anyone tell me what should I do in order to them to be the same?
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03-14-2023 06:19 AM
Hi @Alon Grod
In the 'Service Operation Workspace' The required fields are not added. you can go to Configure - Form Layout - select your view and add fields there.
select view and add fields here.
If my answer solved your issue, please mark my answer as ✅Correct & 👍Helpful
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03-14-2023 06:19 AM
Hi @Alon Grod
In the 'Service Operation Workspace' The required fields are not added. you can go to Configure - Form Layout - select your view and add fields there.
select view and add fields here.
If my answer solved your issue, please mark my answer as ✅Correct & 👍Helpful