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02-05-2021 11:33 AM
I have a user reporting an issue with attachment since we upgraded to Paris.
He is getting the error: File type not permitted or mime type does not match the file content
The attachment is an allowed extension (Msg) but the message he saved has pdf attachments.
I am wondering if the imbedded pdf on the msg file would cause the mime mismatch and if so why would this have worked pre paris?
Solved! Go to Solution.
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02-05-2021 12:43 PM
I did have the glide.security.file.mime_type.validation system property set to true, but I didn't have any values in the system property glide.attachment.extensions, so it wasn't checking for MIME type. I added msg to glide.attachment.extensions, then successfully uploaded the msg with pdf attachments again.
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02-05-2021 12:43 PM
I did have the glide.security.file.mime_type.validation system property set to true, but I didn't have any values in the system property glide.attachment.extensions, so it wasn't checking for MIME type. I added msg to glide.attachment.extensions, then successfully uploaded the msg with pdf attachments again.

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02-05-2021 12:47 PM
OK thanks, I now think it is more specific to my instance so I'll go from there.
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10-21-2022 03:10 PM
Hi Brad,
I have a similar problem now. Outlook email with 2 mp4 files plus one .msg file. I have saved this attachment as a msg file. But when I try to upload, I get these error messages.
- MIME type mismatch for file: FW Progressive Roofing Potential Rigging Violation.msg. Expected type:application/vnd.ms-outlook, Actual type: application/x-tika-msoffice
Also I checked that - glide.security.file.mime_type.validation system property set to true
What am I doing wrong? I don't have any values in the system property glide.attachment.extensions
Would appreciate your help
Thank you
Shubha
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06-05-2025 06:43 AM
Check if the imported files have any security labels as well. They should not have any -- meaning that it should be Public.
Then it will work.