Filter in Configurable workspace not filtering

jmcagod
Kilo Guru

I created an assignment group filter in a landing page in CSM/FSM workspace

 

This filter is supposed to Filter the List report (Data Visualization) below. But its still not filtering? Am I missing anything? 

 

jmcagod_0-1687911844838.png

 

Assignment group filter condition configuration:

jmcagod_1-1687911933232.png

I followed the steps in this docs

 

Adding Reference filter:

https://docs.servicenow.com/bundle/sandiego-now-intelligence/page/use/par-for-workspace/task/create-...

 

How to Configure filter:

https://docs.servicenow.com/bundle/sandiego-now-intelligence/page/use/par-for-workspace/task/configu...

 

EDIT:

It turns out , it is filtering single scores, but not the List Data Visualization I created.

My main goal is to filter the List report

 

 

1 ACCEPTED SOLUTION

jmcagod
Kilo Guru

I found the solution for this using these links:

1. https://www.servicenow.com/community/developer-blog/set-up-interactive-filter-on-ui-builder-for-d...

2. Another link I cant find - Using Client state in a reference field

 

 

STEPS

 

1. added a dropdown button

jmcagod_0-1688484802078.png

 

2. Added list of choices - I hardcoded them, but I'm pretty sure you can script them as well

jmcagod_1-1688484928145.png

 

3. Created a Client State parameter for Assignment group

Defaulted it to the one of the assignment group choices

 

jmcagod_2-1688484983794.png

 

4. Updated Fixed filter on the List Data Visualization

 

jmcagod_3-1688485122748.png

 

View solution in original post

1 REPLY 1

jmcagod
Kilo Guru

I found the solution for this using these links:

1. https://www.servicenow.com/community/developer-blog/set-up-interactive-filter-on-ui-builder-for-d...

2. Another link I cant find - Using Client state in a reference field

 

 

STEPS

 

1. added a dropdown button

jmcagod_0-1688484802078.png

 

2. Added list of choices - I hardcoded them, but I'm pretty sure you can script them as well

jmcagod_1-1688484928145.png

 

3. Created a Client State parameter for Assignment group

Defaulted it to the one of the assignment group choices

 

jmcagod_2-1688484983794.png

 

4. Updated Fixed filter on the List Data Visualization

 

jmcagod_3-1688485122748.png