Find how a record got created

xiaix
Tera Guru

There were some new "location" records added into the cmn_location table.

Where can I find out "how" they got created?  Yes, the cmn_location table is audited.

I'd like to determine if the records were added by a background script, business rule, script include, policy, etc etc..

I have the date the records were created but in trying to search our System Logs, I can't find anything pointing me to "how" they got created.

 

Any ideas?

2 REPLIES 2

Alberto Consonn
ServiceNow Employee
ServiceNow Employee

Hi,

did you check the following blog? it might be useful for your need:

Useful Background Script - Find records created/updated within a time window

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto

Abhinay Erra
Giga Sage

I will usually look at the time window and look for any data loads or integrations during that time frame. Link provided by Alberto looks helpful to determine all the user sessions within that time window.