Find out how many ACL applied on a List

ayush_g
Tera Contributor

Hello Team,

 

I have few questions that i want to confirm , in a issue user is not able to see the report having error with "access to this content denied based on report_view ACL"  and how can i check who can see that report

I have found the same number of access for groups but number of roles on dev  and production is different User have 122 roles on dev while on Prod having only 102 Roles access how can i get to know while role access on production will help user to view report as user can see report on dev but not on production

can you please guide me the possible reason and how to resolve the issue step by step?

14 REPLIES 14

J Siva
Tera Sage

Hi @ayush_g 

-> Go to table configuration by using the following command in the filter navigator - <table_name>.CONFIG

-> Go to Access control tab

-> Filter the ACLs based on "Operation= report_view"

-> Review the config of each ACLs like roles, conditions etc

Hope this helps.

Regards,

Siva 

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @ayush_g 

Let's do reverse engineering. ACLs are what determine who can access a record, so you can create a report in the ACL and check that. It might involve a script or code, so you'll need to review them one by one.

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Ankur Bawiskar
Tera Patron
Tera Patron

@ayush_g 

please enable debug security rules and then impersonate with that user and see which ACL is blocking the access

Ensure if there is any report_view ACL on that table then user has the correct role and satisfies the condition

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@ayush_g 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader