Find unused Performance Analytics Dashboards & Indicators

GowrisankarP
Tera Contributor

We are planning to cleanup servicenow instance so we decided to review and remove unused or outdated PA dashboards, indicators and breakdowns that are no longer providing value or are excessively consuming resources.
Action: Analyse PA usage logs and identify dashboards/indicators with low views or those based on obsolete data source.
Can you please help me with above activity.

1 REPLY 1

AndersBGS
Tera Patron
Tera Patron

Hi @GowrisankarP ,

 

I have done the same thing. What I did was first of all, create an automated indicator for having a overview of dashboard utilization. Afterwards, I created a database view to actually have a combined overview of what is connected to what. I would recommend you to look at this article by Adam Stout: https://www.servicenow.com/community/performance-analytics-blog/tracking-and-reporting-on-dashboard-...

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/