Finding Record by Sys ID as an Administrator

[brianmurray]

Hi All,

I have a script with a hard code Sys ID which displays a particular record from the ServiceNow data.   I am not sure if this record (object) is a page, iframe or what.   I am looking for a way to query the ServiceNow database as a System Administrator to find this object.

How can I use the out of the box tools/applications within the ServiceNow to find this object/record to trace it's whereabouts in the database?

Thanks a bunch.

Brian

[Victor Ruiz]

Filter and search for sys ID

[brianmurray]

Thank you for your response.   In order to query, I need to know which table to query against, and that's where I am struggling.

[Victor Ruiz · Accepted solution]

Your script should give you an idea which table to query.

[Bradford Shelle]

The scripts should elude as to which table the sys_id is coming from. Once you have that, you can fill in the blanks with this URL.

https://<instance name>.service-now.com/nav_to.do?uri=<table name>.do?sys_id=<sys id>

If you have the script and post it, we might be able to help further.