Flow Designer - DisplayValue

Wasdom_Kung
Tera Guru

Hello,

Currently within any items using a flow, the short description fields are populated with text and then  data pill for a form choice such as hardware type. However, when the short description is populated, it is the value of the choice and not the display value. 

I've had a look through some of the transforms and scripts but can't see a way to get the display value to show instead - can someone tell me how to achieve this?

Thanks!

1 ACCEPTED SOLUTION

@Wasdom Kung 

I was able to get the variable choice label and set it in Task Short Description; please try this

Script for your case:

var ritmSysId = fd_data.trigger.request_item.sys_id;
var rec = new GlideRecord('sc_req_item');
rec.get(ritmSysId);
var variableDisplayValue = rec.variables.please_select_the_type_of_change_you_require.getDisplayValue();
return 'New Work Request - ServiceNow:' + variableDisplayValue;

find_real_file.png

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

12 REPLIES 12

This seems to work until the variable displayvalue retrieval - it is giving 'undefined', I tried to remove .variables. from the script but this didn't work either

@Wasdom Kung 

I was able to get the variable choice label and set it in Task Short Description; please try this

Script for your case:

var ritmSysId = fd_data.trigger.request_item.sys_id;
var rec = new GlideRecord('sc_req_item');
rec.get(ritmSysId);
var variableDisplayValue = rec.variables.please_select_the_type_of_change_you_require.getDisplayValue();
return 'New Work Request - ServiceNow:' + variableDisplayValue;

find_real_file.png

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

That's it working now, thanks a lot man!

Also works for populating the request short description too šŸ™‚ 

@Wasdom Kung 

Glad that it worked.

Please remember to mark my response as correct and helpful so that this thread can be closed and others can be benefited by this.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Wasdom Kung 

Hope you are doing good.

Please remember to mark my response as correct and helpful so that this thread can be closed and others can be benefited by this.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader