I've got a duration field and wan't to substract a specified time from this duration. How do I do this in a Business Rule?I've got it to work when trying to add the time, but not when subtracting.This is the code I'm working with at the moment.calend...
Can I identify whether the ticket is created by 'ABC' user or 'DEF' user ( who just impersonated with 'ABC' and created the ticket).PS- 'ABC' is an itil user and 'DEF' is an admin user
How do people configure Twilio in their sub-production instances? I tried integrating using the Twilio TEST credentials but ServiceNow responded with "Account SID or token is not valid.".Do you use the same LIVE credentials in all of your insta...
We have a scoped application to track security exceptions that are created for users. The table for the application is extended from Task and Requested By is the field that specifies the user for whom the exception was created. I want to add a re...
Hi All,I need to pass data from field of one widget to anotherHow can i achieve this..Kindly suggestThanks in advance..
HiJust done a fuji upgarde, and I notice that for hints I have on some of my fields, dont display.For example, a field called code: and I have a select box, and when you hover over each item from the selection a hint is shown, but since fuju upgrade ...
Hi i m trying to access an external api from client script ajax but getting into CORS issues. Is it possiblle that i can call the external API from Business Rule ?Regards
Hi folks,I have looked at a forum IOException while sending message but I am still unable to figure out what's the issue with an email processed in failed state.Any advice would be appreciated.Thanks,George
Hi Everyone,I have shared a report with a user who has all the reporting roles except the report_admin.This user is able to access my report but when we do "insert and stay" , it is disabling the save button. The drop down next to save is working b...
I have a customer that is facing an interesting issue. They have programmed their own system that stores multiple types of data (users, locations, customers, contracts etc) and each piece of data has its own API that we can call using REST. This is r...
Hello community.I'd really, really like to have one group have two email addresses, but have been super stumped as to how I would do that.I've considered adding a dummy user with the second email address, but we sync with Active Directory every night...
Hi SNC,I am trying to write a Business Rule but whatever I do I get this message: Missing function declaration for onBefore.I am on Fuji, and have never seen this so far.Would appreciate any tips on what I am doing wrong.
I am trying to apply a client script to a sys_popup view that will stop an embedded list from being displayed if a user does not have the required role.The client script I am using thanks to Mark Stanger is (http://www.servicenowguru.com/scripting/cl...
I'm trying to build a "detail" page where I can make RESTMessageV2 calls as a result of a user clicking a button. The challenge is that seemingly on subsequent calls either c.server.update() or spUtil.update($scope) from the client controller seem ...
Hi,I am trying to use ServiceNow Condition builder on UI page,Condition Builder this thread helped me to achieve that but problem is, is it possible to set condition builder using encoded query? It's good that we can get encoded query by script. I ...
