HiWe have a requirement to restrict editing of global tags by usersUsers will be able to view the tags but should not be able to add or remove global tagsI tried doing this with Business Rules on 'label_entry' When I click of 'X' for removing tag, it...
I haven't seen any roll back mechanism if the data is import to the target table incorrectly.Actually I want a function like transaction in the sql. We can see the data in the table before commit.But seems there is none. Is there any place I have mis...
Hello Experts,I have to provide a role to create new CI to itil role.Can anyone suggest me what role should I provide to an itil user and what are the table will it get exposed.Thanks.
Hi,I've been trying to get workflow approvals running on a custom table in my instance but I'm a little stuck at the moment with the approval records not being generated. Basically, on the custom table record I have a UI Action button that sets the A...
This is a simple question, but I am truly atrocious with anything involving calculating date/times.I have two date/time variables (u_start, u_end). What I want to have happen is to populate another variable (u_elapsed) on the form telling me how much...
We recently upgraded our instance from Eureka to Geneva.Custom probes are not working, in the discovery dashboard we are getting Major Minor version mismatch.We fixed that though few probes are not working, what might be the issue here?Do we have to ...
Hello,What is the difference between incident_state and state on the Incident table? How are they used (out of box)? What is their relationship?Active Field (not specifically the incident table): What is it used for? What sets the switch? W...
If a user types in the wrong text in a field, a field message appears. After they enter the right text in the variable, the hidefieldmessage() clears out the field message. But, what if they enter the wrong text more than once. There are two or...
I have two tables: The first is u_supply_requests and u_supplies_to_order. I created a related list on the u_supply_request form to include related u_supplies_to_order. What I want to have happen is when the u_supply_request form's u_state != 2, hide...
Hi,I have been trying to set a value on my requested item form through an OnSubmit catalog client script, but to my surprise i'm unable to set it.I'm wondering what went wrong, i have also included a timer for 30 secs on the workflow which didn't giv...
In my workflow, i have a catalog task which is connected to another catalog task. and i have wait for condition also. On closure of Task 4, task 6 should be created but in my scenario, task 6 is created and getting cancelled while the RITM is getting...
Hi,We have been configuring a mobile view and we have added several fields, but there are two fields which are not appearing at all. We have tried to recapture the form layout several times but it doesnt seem work. Has anyone faced this kind of issue...
Hi All,I want to modify the number of records displayed in list view.Is their any way to do it?Any help much appreciated!!Regards,NJ
I'm having a hard time finding the source of an update to a record. I have identified a condition that I can use in a business rule on update of the table, and that allows me to abort the unwanted update. However, it would really be nice if there...
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