Hi,I have a UI action where we wrote the popup alert when user clicks on the button.This is how the popup shows and it works fine. (In Chrome browser)The Use case is:Users click on checkbox - prevent this page from creating additional dialogs and hit...
Is there a way to restore the deleted records in a table when deleted records are not available in audit deleted records table( System Definition -> Deleted Records) as well ?Thanks!!
How do write a business rule to insert a caller name if it a vip on a table?
Hi,I have three choices for both Impact and Urgency : 1 - HIGH, 2 - MEDIUM, 3 - LOW. As of now, when I try to create an Incident, the Impact and Urgency fields are set to 3 - LOW. But, I want them to be set to 1 - HIGH by default which makes the Prio...
I am trying to create database view for surveys. I need to add catalog task table to the view and I need help with "Where Clause". Catalog task is needed to show "assignment group" and "assigned to".Any advice is much appreciated.
Anyone know an easy way to get the ref_contributions to render in a specific order? I have two on the caller field on our incident form, one just shows when the caller is a VIP and I would like it to render after all others. tried changing the or...
We got "Invalid Text" error for date/time field of value '1970-01-01 00:00:00' GMT while saving the record on UI. Below procedure can reproduce the issue (SN version Geneva):A. Preparation 1. Create a new table u_datetime_test2. Add a field u_datet...
Hello everyone, I am looking to create a read method to the SYSLOG table using the built in Rest API Explorer but I am not seeing that table available. I have ensured that the available from webservices check box is clicked but that did not bring th...
We have about 70 items in our Service Catalog. We have one item which is creating two items in the shopping cart every time it's checked out. This, in-turn generates 2 approvals and two RITMs. One of them has all the information that was submit...
Hello, I'm experiencing an issue with a notification not sent to the task assignment group when a service catalog task is commented.The Additional Comments section on the Catalog Task, is on sc_task.request_item.commentsWhen I define the condition ...
I stuck with redirect rules.So I created a page in a Service Portal and would like to redirect all users to this page right after login.I've read the following article:Run script when user logs in But in UI script I didn't understand where addLoadEve...
I've been researching and I'm not able to find an explanation for how curly brackets are evaluated in a script. Ex:Ex 1:if (current.variable_pool.eh_roe_type == 'Other'){ typeval = current.variable_pool.eh_roe_type_other; else typeval = current...
I have a question is regards to Time Series functionality within ServiceNow's Performance Analytics. I am wanting to create a couple of different dashboard components that show various percentages. %Month to Date %MonthlyThe issue is that I am havi...
Greetings,I set up a Meeting Invitation according to the steps here: Email Templates - ServiceNow Wiki The problem is, the email invitation sends out to attendees but only as a separate invitation to each recipient in the list. For example, I can...
I've created a BR on change_request to display an InfoMessage when the State field is Draft (0)Condition: current.state==0;Script:(function executeRule(current, previous /*null when async*/) { // Add your code heregs.addInfoMessage("This Change is ...
