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background script

Looking to do some house keeping. We have to Query all RITM's that are in fulfillment or fulfilled stage and fulfilled (u_fulfilled_time) time is empty. From RITM we need to query the associated catalog tasks (sc_task), where state is 'work complete'...

Resolved! Auto Add Members to Group

We import our users from our Active Directory.Is there a way to automatically add users to a group based on their department?Thanks and happy Friday!Rick ForristallGoodwill of Central Arizona

Resolved! Work Note field is not editable

May you can give me some advice I`m lost again there is a custom table within application, the table extended from request table. All looks so far, expect the work notes field is not editable . see screenshot.What is done: With ACL read and write rig...

work_note_field.PNG
laszlobolya by Kilo Expert
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  • 10 replies
  • 0 helpfuls

Resolved! Contextual Security

Hi Can somebody please throw some light on contextual security , how it differs from simple security , any use case when you have used it ?TIA

avinash21 by Mega Contributor
  • 5124 Views
  • 3 replies
  • 0 helpfuls

How do i retrieve glide record elements from array

Hello,I am new to ServiceNow and Javascript. I am having hard time in retrieving glide records from array:This is the code i have. I ran it as a background script.I would like to retrieve the all the columns from the record. I tried in many ways, but...

Event trigger from one table to another table

Hi All,I have a requirment in which when i click a button a user is inserted in approval table , a default attachment is added to it and a mail is triggered.My notification is build in a scoped application and my UI action is in Global application.Th...

By pass Login page

OK Team,I need some help urgently. One of the customer needs a set of users to automatically get authenticated without using SSO.Basically the requirement is that a set of users get an email and when they click the email id (which is their user id )i...

Resolved! How to lists all groups with number of group members?

As SN administrator, I want to list all queue groups with number of group members in the system, set a field for number of members and order the data by count so that I can find number of members in group. Also I want to be able to set categories of ...

bbf3562 by Kilo Guru
  • 8817 Views
  • 5 replies
  • 5 helpfuls

Resolved! Search Log Service Portal

Hi everyone,I was wondering it were possible to log what users are searching within Service Portal? Say user has searched for a catalog item, log/save in a table and run a report off it? Has anybody run across such requirement? Thanks in advance!Regi...

Knowledge Search via APIs?

Hello everyone. I'm new to the ServiceNow platform (our company signed up for Express a while back) so please forgive me if this is the wrong forum. I've been searching the documentation but haven't found a relevant article. We have an exciting web a...

mharrison by Kilo Contributor
  • 3655 Views
  • 2 replies
  • 1 helpfuls