Flow Designer - DisplayValue

Wasdom_Kung · ‎08-24-2020

Hello,

Currently within any items using a flow, the short description fields are populated with text and then data pill for a form choice such as hardware type. However, when the short description is populated, it is the value of the choice and not the display value.

I've had a look through some of the transforms and scripts but can't see a way to get the display value to show instead - can someone tell me how to achieve this?

Thanks!

Ankur Bawiskar · ‎08-24-2020

@Wasdom Kung

I was able to get the variable choice label and set it in Task Short Description; please try this

Script for your case:

var ritmSysId = fd_data.trigger.request_item.sys_id;
var rec = new GlideRecord('sc_req_item');
rec.get(ritmSysId);
var variableDisplayValue = rec.variables.please_select_the_type_of_change_you_require.getDisplayValue();
return 'New Work Request - ServiceNow:' + variableDisplayValue;

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Guna Shalini M · ‎04-18-2023

This code isn't working for me. Instead the short description is blank. Please help.

Jeff Schodde · ‎11-18-2021

This worked for me (note the absence of "variables."):

var shortDesc = fd_data.trigger.request_item.MY_CATALOG_CHOICE_VARIABLE.getDisplayValue();

return shortDesc;

We have a service catalog Choice variable with several values in it. For me it was easy by letting the script editor display selections as I typed.

-Jeff

Guna Shalini M · ‎04-20-2023

Thanks for your help. It's working now