Hi.... I'm really struggling to get a Flow set up.
I have a true / false field I've added to my Problem table which is supposed to become true if this Problem is a parent to a Change record and the Change record state changes to anything except new.
Here is my trigger:
These are my actions:
For the Record I have Trigger - Record Created or Updated➛Change Request Record➛Parent➛Number. Which looking at that field in the table is the correct PRB reference to look it up in the Problem table. If I try to go with just Parent and not Number it forces me to use the Task table. No idea why that is.
However my tests give me this error each time:
Sorry it's a bit long winded... please help!
Hi,
The parent field on the Change Request table is a reference to the Task table, that's why it forces you to select from that table.
If you want to access the Problem table directly you can do a work around with a look up record first.
Something like this:
Details on the lookup expanded below
Thank you Kristy - the only problem I have is when I do that is changes the table to the Task table. If I then revert to Problem, it clears out the Record Field like so...
Hi,
The parent field on the Change Request table is a reference to the Task table, that's why it forces you to select from that table.
If you want to access the Problem table directly you can do a work around with a look up record first.
Something like this:
Details on the lookup expanded below
