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Resolved! Using g_form.getValue for UI policy

Hello All,I am using g_form.getValue to develop an UI policy in Change Management. This is the simple code that i used to display form variable "Configuration Item". The actual field name is cmdb_civar ci_name = g_form.getValue('cmdb_ci');   g_form.s...

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Querying Related Tables sc_req_item and sc_cat_item

My requirement is to pass in the "Requested Item number" and "requested item name" and check whether any records exist...Noticed that name field is present in different table sc_cat_item... I m passing in the Requested item number and name from my cl...

Resolved! How to relabel a dot-walked field on a table-form by creating Language File (sys_documentation) record for that field on its respective table?

Hi,I came across one scenario while form designing and have one question on it:How to relabel a dot-walked field on a table-form by creating Language File (sys_documentation) record for that field on its respective table. e.g - there is a dot-walked ...

Resolved! Lack of Duplicate UI Actions

Attached are two UI Actions. One is global and one is for a specific table. Both are active and in at least one scenario, both conditions can evaluate to true.I would expect that when both conditions evaluate to true, since the table specific action ...

raprohaska by Kilo Guru
  • 3658 Views
  • 9 replies
  • 2 helpfuls

Export and import of catalog items

I have created a catalog item in one instance and want to import it in another.I can export the item to XML (item view: right click > export > XML (this record)).But how to import? I can import data, but not items.

poulsenniels by Kilo Contributor
  • 13526 Views
  • 5 replies
  • 1 helpfuls

Resolved! worknotes ignoring the dictionary Max length

By default, work_notes has a max length of 4000, but it doesn't work.I've tried making it work by getting control with g_form.getControl, but that doesn't work either.var w = g_form.getControl('work_notes');if (w)   w.setAttribute("maxlength", 1000);...

Community Alums by Community Alums  
  • 2840 Views
  • 7 replies
  • 1 helpfuls

Get Values from UI Page

This is my UI Page. var json = new Packages.org.json.JSONArray();     while (jelly.jvar_diag.nextNode()) {           var diagNode = jelly.jvar_diag.getNode();           var jsonNode = new Packages.org.json.JSONObject();           jsonNode.put("name",...

praneeth24 by Kilo Contributor
  • 4614 Views
  • 10 replies
  • 1 helpfuls

Resolved! How to create incident from report

Hi All,Was hoping somebody would be able to help...  I am trying to create an incident from a scheduled report however as the report has a message-ID, I recieve the error "Email contains the same Message-ID as a previous sent email, preventing loop b...

JBrennan by Giga Contributor
  • 4768 Views
  • 13 replies
  • 0 helpfuls

how can we write the on submit client script for saving the form and redirect to the same page when we click on Submit button,the functionality of Submit button is by clicking on that it will redirect to list of records.How can we achive this by on s

OnSubmit Client script for when we click on Submit button it needs to stay in the same page after saving the form: how can we write the on submit client script for saving the form and redirect to the same page when we click on Submit button,the funct...

naresha by Kilo Contributor
  • 5581 Views
  • 9 replies
  • 3 helpfuls