Flow designer is creating a new choice value instead of using the existing one.

[adish]

Hello, 

I have created a flow in flow designer where the flow is creating a new value for state field (for example) instead of using the existing field value. The field appears to be blue in color.

As an example, in the screenshot below,  We can see 2 Requested previously choices and the blue one is created by flow. I'd like to map these 2 choices so that we don't see the blue coloured choice.

Can anyone please help? 

[adish]

Hello ricker, the flow is setting the choice as ''requested previously'' for a field named ''Status'' and i would like to see the choice as ''Requested Previously''.  So yes , Flow is setting the value to an incorrect value as i pointed out.  

Blue colour choice  : created by flow

Backend value = "requested previously"

Black colour choice : manually created choice field on a table

Backend value = "Requested Previously"

''You need to fix your Flow so it sets the correct backend value'' Can you please let me know how? 

I've created a flow through which i am creating approval requests , so i have mapped the approval field with ''Status''  as seen below & now when the approval is Accepted or Rejected or set to Requested previously, instead of using the existing choice field in Status it is creating a new choice in blue colour. 

Showing list view below: The status should be ''Requested'' & in black colour.

`Backend values of ''status'' field (not created by flow, these are the choices for status field on a table) :

Please note: i would like to stay away from changing the Choices value to match with the flow value by making changes in the dictionary of the table instead i would like to use some other method. Maybe some script in the flow so that i dont see the blue choices and instead it shows ''Approved'' ,''Rejected'' or ''Requested''

[Edgar10]

Hi Adish,

Show the choice list of the report type  and check the label and value.

Also share some screenshot of the flow designer side for us to help further.

Regards,

Edgar

[adish]

I've created a flow through which i am creating approval requests , so i have mapped the approval field with ''Status''  field on a ServiceNow table as seen below & now when the approval is Accepted or Rejected or set to Requested previously (or any other value), instead of using the existing choice field in Status it is creating a new choice in blue colour. 

Showing list view below: The status should be ''Requested'' & ''Approved'' in black colour (but these blue ones are created by flow)

`Backend values of ''Status'' field (on a table) :

[adish]

i'm guessing that the choice values on Approval table & the table used in flow have different values  that's causing this issue. So the choice value on Approval table for state field is ''accepted'' but on the flow table the choice value ''Accepted''

[Edgar10]

have you performed deletion on the choice list?