Flow designer is not running as per time given

Hareesha · ‎12-12-2023

Hi,

I have a flow designer and Wait for Condition where i am fetching the Start Date from form to be run. Only in midnight its not running on the given time. Day time its working as expected.

Example: i have created one RITM and kept start date on same day 00:50AM and in flow context its showing as scheduled to be run at 04:25 AM.

I guess its taking different time zone.

Can anyone help me on this?

Thanks!

Dr Atul G- LNG · ‎12-13-2023

Looks like a time zone issue. Check the system / instance time zone.

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Shamma Negi · ‎12-13-2023

It is expected.

Flow automatically takes the timezone of the user who is editing the Flow. So make sure if you need 00:30 EST then your timezone should be EST.

Note : It picks the timezone of the user who is changing or editing the flow. If your user timezone is none then it picks the system timezone.

It happened with me as wel.

Hope it helps.

Regards,

Shamma

Regards,Shamma Negi

Shamma Negi · ‎12-15-2023

Please mark my answer as helpful and the solution accepted if it serves the purpose.

Regards,Shamma Negi

Shamma Negi · ‎12-13-2023

I have written an article on it.

ServiceNow Learning 46: Set/Identify the Timezone ... - ServiceNow Community

Hope this helps you.

Regards,Shamma Negi