Flow Designer variables

[cgedney]

I am trying to build an inbound email flow designer. What I need to be able to do is add a group of users to the watchlist on the incident form. What I tried to do originally was do a lookup of the group and then do a for each item and assign that to a variable. I cannot find a way to assign the values to a variable recursively so that they become a comma separated list. So then I tried to build a sub flow and assign the values to the output variable, but it doesn't allow you to attach the values in a list to the output variable. Any help is much appreciated.

[sachin_namjoshi]

You can configure script step to add users to watch list in your flow.

https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/administer/flow-designer/referen...

Managing Glide Lists

Regards,

Sachin

[Ashutosh Munot1]

HI,

The group is always common or it is dynamic?

Thanks,
Ashutosh

[Ashutosh Munot1 · Accepted solution]

HI,

I have created a custom action which can be used in all tables as below:

1) Inputs:

Group Name : name of group so that users for this group can go to watchlist

Table Name: Table name

Table Sys Id: Where the watch list has to be updated.

2) Script:

(function execute(inputs, outputs) {
// ... code ...
  var inc = new GlideRecord(inputs.tableName);
  inc.addQuery('sys_id',inputs.tableSysId);
  inc.addActiveQuery();
  inc.query();
  if(inc.next()){
    var arr = [];
  	var grp = new GlideRecord('sys_user_grmember');
    grp.addQuery('group.name',inputs.groupname);
    grp.query();
    while(grp.next()){
    	arr.push(grp.user+'');
    }
    inc.watch_list = arr.toString();
    inc.update();
  }
  outputs.ids = arr.toString();
  
})(inputs, outputs);

3) Outputs:

Tested Result:

Attached is the xml of the Action:

Thnks,
Ashutosh

[cgedney]

This is awesome Ashutosh! Thank you so much! I'm kinda new to ServiceNow coding and I thought it should have gone into a Subflow. I hadn't tried it in an Action yet.