Flow Designer
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01-27-2026 04:22 PM
Error when commit a Updated Set, " Could not find a record in sys_hub_category for column category referenced in this update"
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01-27-2026 05:28 PM
@edmilsonsil Please refer to this article https://www.servicenow.com/community/workflow-automation-forum/flow-action-update-set-could-not-find... to know the steps to resolve this issue.
Please mark the response an accepted solution if it addresses your question.
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01-27-2026 07:00 PM
This means that one of your flow designer actions has its category field empty or set to a value that doesn’t exist on the target instance (since the category is a reference to the sys_hub_category table and the update set is referencing a sys_id that is not present).....so make sure you open the flow action....assign a valid category before capturing it in the update set......include that category record in the update set or create it manually in the target instance.....and then preview/commit again to resolve the issue.....
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Kaushal Kumar Jha - ServiceNow Technical Consultant/Developer
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01-27-2026 07:36 PM
Hello @edmilsonsil
Below three simple step should fix your issue.
- Leaving the Flow Action Category empty can cause update set preview errors. Make sure it is filled with some value.
- Assigning a valid category and republishing the Flow Action resolves the issue.
- After updating, republish the Flow Action and reactivate the Flow for clean version alignment.
If you found my response helpful, please mark it as ‘Accept as Solution’ and ‘Helpful’.
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01-27-2026 08:20 PM
if you haven't created any flow category during flow creation, then accept the remote update and Commit that update set.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
