Flow Designer

[MohammedHiM]

Migrating Flow Trigger from Microsoft Forms to ServiceNow Form Submission

Objective

I am refactoring an existing automated cloud flow to change its entry point. The goal is to decouple the flow from Microsoft Forms and instead trigger the automation immediately when a specific form or record is submitted inside ServiceNow.

Current Architecture (As-Is)

• Trigger: Microsoft Forms – When a new response is submitted
• Action 1: Microsoft Forms – Get response details
• Downstream Actions: After submitting the form, approval email will be received, and upon approval , the power automate will be associated and will sends parameter received from the form to the DevOps Pipeline which will run to deploy a VM in Azure.

Target Architecture (To-Be)

• Trigger: ServiceNow – When a record is created
• Downstream Actions: Same as above, but natively utilizing ServiceNow dynamic content tokens instead of Microsoft Forms data.

[DylanBlumenberg]

Hi @MohammedHiM, can you clarify what the question is?

If the goal is to move away from using Microsoft Forms and use a form in ServiceNow, a catalog item or record producer would be your best bet. 

For a catalog item, you would set up the form with the questions you want to ask. Here's a link to the basics of that: Create or edit a catalog item

Then you would then set up a Flow, which would fire when the catalog item form is submitted by a user. Here's a document for that too: Create a flow. The trigger of the flow would be the Service Catalog application trigger. 

Then from there, you would define your downstream actions in the flow.