Flow duplicating users in a group

[ClareM]

Hi,

I've updated my post with screenshots to provide more details

I've created a flow that runs on an approver table when a record is created or updated. If the approver field changes it checks if the approver is in the approver group and if not, adds them.

The issue is if multiple records are updated at the same time, the approver gets added to the group multiple times.

Is there a way to prevent this? I wondered if using a queue would solve the issue? I'm not sure how queues work in SNow.

Flow

Sub flow - checks if user exists in group before adding

Users updated in bulk in list edit view are added multiple times

Thanks,

Clare

[ClareM]

Hi Aniket,

I've updated my post with screenshot to provide further detail. I am already checking if the user is a member of the group before adding them. The issue is where the user is being added for more than 1 record at the same time.

Thanks, Clare