Flow error - Error during the REST request to get the result of the Azure Workflow .

[marketa_w]

Hi everyone,

I am dealing with an issue within a flow that throws an error. The flow should communicate with Azure workflow. It gets the status of the Azure workflow correctly in the flow execution but then we receive : Error during the REST request to get the result of the Azure Workflow . (Unexpected error [502] during automatized number assignment) ,

I did not find anything incorrect in the flow that might be causing this. It happens only for some cases. Any idea what this might be causing?

Thank you.

[HrishabhKumar]

Hi @marketa_w ,

Check this kb article might be helpful : https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1115956

Thanks.

Hope it helps.

If my response turns useful mark it helpful and accept solution.

[Satishkumar B]

Hi @marketa_w 

try this : 
https://www.servicenow.com/community/developer-forum/azure-devops-rest-flow-step-issues-issue-with-t...
https://docs.servicenow.com/bundle/washingtondc-integrate-applications/page/administer/integrationhu...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1115956

the 502 error during REST requests to Azure Workflow can often be resolved by:

• Checking Azure Service Status: Verify if there are any ongoing issues with Azure services.
• Network Connectivity: Ensure there are no network issues or firewall rules blocking requests.
• Retry Mechanism: Implement retries with backoff in your flow to handle transient errors.
• Timeout Settings: Increase timeout settings to accommodate longer response times.
• Authentication and Permissions: Verify credentials and permissions for accessing Azure Workflow.

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