Flow Execution Settings - Different log levels

MarkD
Tera Expert

With Rome ServiceNow has defaulted Flow logging to "off" and we're finding this to be a challenge when troubleshooting processes.

I was about to enable flow logging for a specific flow through Process Automation/ Flow Designer/ Settings, however I wasn't sure about the different reporting levels.

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I need to be able to see the Operations view and to inspect each step for its State, Variables and Runtime values - naturally I would assume that Flows, Actions, and Steps would be the correct choice.

However I lowered the setting to Flows and Actions could still see all of this information about each step.

 

So what am I missing by going with Flows and Actions instead of Flows, Actions and Steps?

 

1 ACCEPTED SOLUTION

DanielCordick
Mega Patron
Mega Patron

Hey MarkD,

 

it looks like the Steps portion is for any custom action steps. found it buried in the flow designer system properties.

it also looks like you can activate reporting globally

"Alternatively, you can activate the system to generate execution details each time any of your flows, subflows, actions, or steps are run. To activate reporting globally, configure the com.snc.process_flow.reporting.level system property."

Flow Designer system properties | ServiceNow Docs

Activate flow reporting | ServiceNow Docs

 

 

please mark helpful or correct 🙂

 

View solution in original post

1 REPLY 1

DanielCordick
Mega Patron
Mega Patron

Hey MarkD,

 

it looks like the Steps portion is for any custom action steps. found it buried in the flow designer system properties.

it also looks like you can activate reporting globally

"Alternatively, you can activate the system to generate execution details each time any of your flows, subflows, actions, or steps are run. To activate reporting globally, configure the com.snc.process_flow.reporting.level system property."

Flow Designer system properties | ServiceNow Docs

Activate flow reporting | ServiceNow Docs

 

 

please mark helpful or correct 🙂