We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Flow not triggering from custom app on task table automatically

Not applicable

Hi everyone,

 

I'm facing an issue with a flow in my custom application. The flow is triggered on the task table when a record is inserted or updated.

Issue:

  • The flow works fine when I manually trigger it on a record in the task table.
  • However, when I create or update a record on the task table, the flow is not getting triggered.

Could someone please help me troubleshoot this issue?

 

Thanks in advance for your assistance!

1 ACCEPTED SOLUTION

Not applicable

Issue fixed.

Root Cause: instead of running on current and extended tables both, it was set to run only on current table, which in our case was task table.

379634927-3df0b02e-0295-48d4-a0f2-7f37e97df6d1.png

Credits: Reddit community assisted in addressing this issue. [u/Kachian]

View solution in original post

5 REPLIES 5

Not applicable

Issue fixed.

Root Cause: instead of running on current and extended tables both, it was set to run only on current table, which in our case was task table.

379634927-3df0b02e-0295-48d4-a0f2-7f37e97df6d1.png

Credits: Reddit community assisted in addressing this issue. [u/Kachian]