For normal changes copy option is used Ci and effected ci's should be blank

ravigaureddy
Giga Contributor

copy option in change the Ci and effected ci's dhould not be copied . 

Please hlep with the possibilities. 

5 REPLIES 5

QuangMinhTran98
Tera Contributor

Just to clarify you wish to not copy the CI and the affected CIs from a change request am I correct?

Yes CI and Impacted CI's should not get copied from original change when copy change option is used. 

 

QuangMinhTran98
Tera Contributor
 

You can try this "Change properties" module in which you can select what will be copied from the original change record or change task

You can refer to the attached image

Please let me know if this help.

ravigaureddy
Giga Contributor

Have tested it.. but it didn't work