Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

For normal changes copy option is used Ci and effected ci's should be blank

ravigaureddy
Giga Contributor

‎03-05-2026 06:45 AM

copy option in change the Ci and effected ci's dhould not be copied . 

Please hlep with the possibilities. 

0 Helpfuls
  • 604 Views
5 REPLIES 5

QuangMinhTran98
Tera Contributor
In response to ravigaureddy

‎03-12-2026 08:59 PM

Hi @ravigaureddy , 

I have take a look into the table and I found out that there is one Business Rule called "Sync CI with Affected CIs" is responsible for the populating of Affected CIs when you Insert/Update in to the change request table

Screenshot_5.png

 

If you take a look at the script you will notice that there is a part in which I box in the picture below handle the Affected CI's populating

Screenshot_6.png

Here how you can disable the CI and affected CI copied:

 

  1. Go to Change Properties, In the "List of attributes (comma-separated) that will be copied from the originating change" remove the "cmdb_ci" option
  2. In the "Related lists (comma-separated) that will be copied from the originating change" remove the "task_ci" option

 

Please let me know if this help

 

Best regards,

 

Tran Quang Minh

0 Helpfuls