Form Designer - How to hide the "Preview record" button on Reference type field?

[kzmijak]

There is a button next to Reference type Field in our ServicePortal form. It displays a full view of the object of reference. The end user should have no access to that functionality. 

How to remove that using Form Designer or any other method?

[Allen Andreas · Accepted solution]

Hi,

You can remove that reference icon by adding this attribute to the field:

ref_decoration_disabled=true

However, this does it for more than just service portal.

Otherwise, see this thread for a service portal specific option: https://community.servicenow.com/community?id=community_question&sys_id=e02fc3e1dbdcdbc01dcaf3231f96...

Please mark reply as Helpful/Correct, if applicable. Thanks!

[kzmijak]

Thank you, I used this snippet to fix my issue:

.field-has-reference > .add-on {
	display:none;
}